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Aura Amoôre is committed to providing you with the best possible service.
Looking for a specific product, or curious to learn more about us?
Here you’ll find a list of our most common questions, but if you have any additional ones, contact us and we’ll gladly answer any of your beauty related inquiries.
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Are artifical fragrances added into your ingredients?Aura Amoôre stands behind providing our customers with 100% organic, vegan, and cruelty free ingredients!
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What material is the Mini-Spatula made out of?The Aura Amoôre Mini-Spatula is made out of 100% Zinc Alloy. This metal is perfect for skin care usage and can be cleansed regularly.
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How should I store my products?Please store your organic body butter(s) and/or sugar scrub(s) in an area set at 65 to 74 degrees. If your product arrives in a melted condition, do not worry, it will solidify once it is restored in the desired temperature setting.
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What is the shipping lead time for placed orders?All of our products are handmade with love and care. Items in stock will ship out within 1 - 3 business days after the order is placed. Shipping transit times are listed during checkout and provided by the designated carrier. Please contact us directly if you have more questions!
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Returns and ExchangesUnfortunately, we do not offer returns at this time. Please contact us directly if an item arrived to you broken, cracked, or spilt.
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RefundsOnce items are marked shipped by the selected carrier, refunds cannot be conducted. Please contact USPS to file a claim.
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Disclaimer*Any recommendations accepted by a purchaser are accepted entirely at the purchaser risk. By purchasing our products you accept the responsibility to check with professionals before using any products that may interfere with drugs or medical conditions. By purchasing our products you recognize and accept the fact that some natural ingredients, essential oils in particular, may still cause sensitivity in susceptible individuals and that Aura Amoôre will not be held responsible for such occurrences. We encourage those with sensitive skin to perform a patch test on the skin for possible reactions.
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